Shipping policy
For product delivery, delivery shall in any event take place within 30 days after dispatch of the confirmation email. THE THANA reserves the right to substitute another carrier of equal or lesser cost to deliver your order.
If you unreasonably defer delivery or delay the receipt of delivery after THE THANA has notified you that they have tried to deliver the ordered items to you, or if you have provided them with an incorrect delivery address which results in an unsuccessful delivery, you need to contact the carrier promptly for collection, failing which the delivery package will be returned to THE THANA within 3 days from the date of 2nd attempts of unsuccessful delivery. THE THANA reserves its rights to claim from you any loss occasioned by your neglect or refusal to take delivery, and also for a reasonable charge for the care and custody of the ordered items.
If you unreasonably defer delivery or delay the receipt of delivery after THE THANA has notified you that they have tried to deliver the ordered items to you, or if you have provided them with an incorrect delivery address which results in an unsuccessful delivery, you need to contact the carrier promptly for collection, failing which the delivery package will be returned to THE THANA within 3 days from the date of 2nd attempts of unsuccessful delivery. THE THANA reserves its rights to claim from you any loss occasioned by your neglect or refusal to take delivery, and also for a reasonable charge for the care and custody of the ordered items.